Privacy Policy

Who we are: Pro Forma Copy, contact@pfcopy.co.uk, support@pfcopy.co.uk.

Registered office: 4 St Mary's Terrace, Jesmond, Newcastle, United Kingdom, NE2 4PS. Company number: 16905124.

This policy explains how we handle personal data under UK GDPR.

Data we collect

• Account: name, email, credentials.
• Content you submit: text/prompts/files you choose to provide for generation/publishing.
• Technical logs: security/operational logs (e.g., IP, device/browser info).
• Billing: processed by Stripe; we receive limited billing metadata, not full card details.

Purposes and lawful bases

• Perform contract: provide and support the Service.
• Legitimate interests: security, abuse prevention, service improvement.
• Legal obligations: tax/accounting for invoices.
• Consent: marketing emails (if/when you opt in).

Sharing & processors

• Supabase (hosting, EU West/Ireland).
• Cloudflare (CDN/security, global network).
• Resend (transactional email).
• Stripe (billing).

We do not sell personal data. We do not log prompts/outputs for model training.

International transfers

Where processors transfer data outside the UK/EEA, appropriate safeguards (e.g., SCCs/UK IDTA) are used where required.

Retention

• Account data kept while your account is active.
• If you delete your account, we delete personal data we control, subject to legal retention requirements.
• Stripe retains billing records as required for its legal obligations.

Your rights

You can request access, rectification, erasure, restriction, objection, and portability. You can complain to the ICO. Contact: contact@pfcopy.co.uk.

Children

No specific minimum age is set, but the Service is not directed to children. Parents/guardians are responsible for use by minors.

Security

We use reasonable technical and organisational measures; no system is perfectly secure.

Changes

We will notify you of material changes to this policy.