Managing Your Account

The Account page is where you manage your subscription, billing information, personal profile, and security settings. Access it from the sidebar or by clicking your account button.

Subscription & Billing

View your current plan tier, subscription status, credits remaining, and billing period dates. The credits card shows a visual progress bar of how many credits you have used versus allocated for the current period.

Changing Your Plan

Click "Change Plan" to open the pricing page where you can upgrade or downgrade your subscription. Plan changes take effect immediately, and your credit allocation updates accordingly.

How Mid-Cycle Plan Changes Work

If you change your plan mid-billing cycle, your credits are prorated based on how much time has elapsed in your current billing period. This ensures you only pay for what you use.

• Credits from your old plan are calculated for the portion of the billing period you have already used.
• Credits from your new plan are calculated for the remaining portion of the billing period.
• Your total allocated credits = (old plan credits × time elapsed) + (new plan credits × time remaining).
• The system ensures you never have fewer credits allocated than you have already used, so you will not lose access to features.

For example: If you upgrade from Starter (100 credits/month) to Pro (750 credits/month) halfway through a 30-day billing period, you receive 50 credits for the first 15 days (100 × 0.5) plus 375 credits for the remaining 15 days (750 × 0.5), for a total of 425 credits for the current period. Your next billing period will start fresh with the full 750 credits.

Viewing Invoices

Click "View Invoices" to open the Stripe billing portal. Here you can download past invoices, update your payment method, and view your complete billing history.

Cancelling Your Subscription

Click "Cancel Subscription" to open the Stripe billing portal where you can cancel. If you cancel, you retain access to all features until the end of your current billing period. After that, your account reverts to the free plan. You can reactivate at any time before the period ends.

Profile Management

In the Profile tab, you can update your full name (used in notifications and personalised greetings). Your email address is shown but cannot be changed here—contact support if you need to change your email. Click "Save Changes" after updating your name.

Signing Out

Click "Sign Out" in the Session Management section to log out of your account on the current device. You will need to log in again to access your dashboard.

Changing Your Password

In the Security tab, enter your current password, then your new password twice. Passwords must be at least 8 characters long. If you have two-factor authentication enabled, you will also need to enter a 6-digit code from your authenticator app to confirm the change.

Two-Factor Authentication (2FA)

Enable 2FA for an extra layer of security. Click "Enable Two-Factor Authentication", then scan the QR code with an authenticator app (Google Authenticator, Authy, or 1Password). Enter the 6-digit code to verify and complete setup. Once enabled, you will need to enter a code when signing in and for sensitive actions like changing your password or deleting your account.

Disabling 2FA

To disable 2FA, click "Disable Two-Factor Authentication" and enter a verification code from your authenticator app. This removes the extra security layer, so only do this if you are certain you want to disable it.

Deleting Your Account

In the Security tab, scroll to the "Delete Account" section. Click "Delete Account" and type DELETE to confirm. If 2FA is enabled, you will also need to enter a verification code. This action permanently deletes your account, subscription, all business profiles, and all generated content. This cannot be undone.